SkillStreaks Privacy Policy

1. Introduction

SkillStreaks ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and share information about you when you use or access the SkillStreaks website and related services (collectively, the "Platform").

2. Information We Collect

• Account Information: When you create an account, we collect your name, email address, age (to verify eligibility), and other details you provide.
• Payment and Payout Information: All payment information is processed through Stripe. While we may store limited information (e.g., transaction IDs, subscription status), we do not store your full credit card or bank account details.
• Gameplay Data: This includes your daily challenges, scores, leaderboard positions, and other game-related metrics.
• Technical Data: We may collect device information (such as IP address, browser type, and operating system) and usage data (pages visited, time spent, etc.) to improve our services.
• Support Communications: When you contact us with questions or feedback, we collect your name, email address, and the content of your message.

3. How We Use Your Information

We use the information we collect to:

• Operate and Maintain the Platform: Provide access to our daily skill challenges, leaderboards, and features.
• Process Payments and Payouts: Facilitate subscriptions, distribute prizes, and manage related financial transactions via Stripe.
• Improve and Personalize Services: Analyze usage to improve game design, enhance user experience, and develop new features.
• Send Communications: Send account-related emails (e.g., password resets, important updates) and promotional emails if you have opted in.
• Enforce Policies: Detect, investigate, and prevent activities that may violate our Terms and Conditions or be illegal.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Remember Your Preferences: Keep you logged in and save your preferences.
• Analytics: Collect usage data for performance insights and improvements.
• Marketing: Measure the effectiveness of our marketing campaigns and newsletters.

You can adjust your browser settings to block or alert you about cookies, but certain features of the Platform may not function properly without them.

5. How We Share Your Information

• Service Providers: We share information with third-party service providers (e.g., Stripe for payment processing, hosting providers, analytics tools) who perform services on our behalf.
• Legal Compliance: We may disclose information where we believe it is necessary to comply with applicable law, regulation, or legal process.
• Business Transactions: In the event of a merger, acquisition, reorganization, or sale of assets, user information may be transferred as part of that deal. We will notify you via email before your information becomes subject to a different privacy policy.
• With Your Consent: We may share your information for other purposes if you give us explicit permission.

6. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you request deletion of your account, we will delete or anonymize your personal data, except where retention is required by applicable law or for legitimate business interests (e.g., fraud prevention).

7. Data Deletion

You can request that we delete your account and any associated personal data by contacting us at support@skillstreaks.com. Upon verification of your request, we will remove or anonymize your data within a reasonable timeframe, except where we are legally obligated to retain it.

8. Data Security

We take reasonable administrative, technical, and physical measures to protect your data from loss, theft, and unauthorized access. Despite these efforts, no data transmission or storage can be guaranteed to be 100% secure.

9. Children's Privacy

Our Platform is intended for users 18 years of age or older. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately at support@skillstreaks.com.

10. Marketing and Communications

• Opt-In: You can opt in to receive promotional emails upon signing up.
• Opt-Out: You can opt out at any time by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly.

11. Your Privacy Rights

• California Residents: Under the California Consumer Privacy Act (CCPA), you have specific rights regarding your personal information, including the right to know, delete, and opt out of the sale of personal data. To exercise these rights, contact support@skillstreaks.com.
• General Requests: All users may contact us to inquire about how their data is stored or processed. We will respond within a reasonable timeframe in accordance with applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you via email of material changes. Your continued use of the Platform after the posting of changes constitutes your acceptance of such changes.

13. Contact Us

For any questions regarding this Privacy Policy or our data practices, please contact us at:

Email: support@skillstreaks.com